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雅思G类书信写作范文 给旅行社写抱怨信投诉信 本期雅思书信类小作文我们要练习的是complaint lette […]

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雅思G类书信写作范文 给旅行社写抱怨信投诉信

本期雅思书信类小作文我们要练习的是complaint letter,这个单词翻译成中文最常见的就是‘投诉信’了,但是小编认为投诉二字在有的时候并不能完全覆盖这类英文书信的功能。毕竟,有的时候顾客不是为了报复或者打击商家以及机关单位,而是为了获得自己应有的权益,不想让情况显得很僵硬。因此,‘抱怨信’的说法其实在一些场合更加合适。

You should spend about 20 minutes on this task. 你需要花二十分钟来完成此项任务

You booked a two-week holiday to Sydney with a tour agency. You are not happy with the holiday – the flight was delayed, the hotel was noisy, and so on. 你和一个旅行社预定了为期两周的悉尼假日。你对假日不是特别满意-航班延误过,酒店非常吵闹等等。

Write to the tour agency to complain about the holiday giving details about the problems. Request some compensation or refund.

写一封信给旅行社抱怨一下关于这次独家,讲出问题的细节部分。要求获得一些赔偿乃至退款。

You should write at least 150 words. 不低于一百五十词

You do NOT need to write any addresses. 不必写出任何地址

参考范文(建议对着题目要求先写自己练习一遍,然后再参考范文学习):

Dear Sir or Madam,

尊敬的先生、女士,

I took a tour package you offered and travelled to Sydney on 25th July. I was looking forward to an exciting tour but was disappointed with the quality of service your company has provided. I am hoping that you would refund half of the amount I paid as compensation as your company failed to keep promises.

我在贵旅行社订购了一个旅行套餐,然后在七月二十五日的时候去了悉尼旅行。我当时非常期待一次很棒的旅行,但是对贵公司提供的服务感到失望。我希望您能够退换我所支付的一半金额作为赔偿金,因为贵公司失守诺言。

In relation to the package I opted for, I booked a holiday package to Sydney and it was a fortnight tour package. I paid $1600 in cash and was promised a top class two-way fight, three-star hotel accommodation, tour guide, transportation and meals.

有关于我预定的旅行套餐的情况是这样的,我预定了去悉尼的套餐,这是一个为期两周的套餐。我当时现金支付了一千六百多刀,当时被保证的套餐包含有顶级往返机票,三星酒店住宿,旅行向导,交通以及餐食费用。

I was promised a dream vacation but everything went wrong. Not only the flight was delayed for four hours but the hotel, which was arranged for us, was below standard with low-quality service and noise issue round the clock. This article is from Laokaoya website. The bus tour was also cancelled for no apparent reason. Moreover, the meals were tasteless and I had to pay for the meals despite the meal inclusive package I opted in. This is unacceptable.

我当时被保证有个梦幻般的旅程,但是所有都很糟糕。不仅仅是航班延误了四个小时,给我们安排的酒店是低于标准的,而且服务质量也很差,噪声就没停过。旅行巴士毫无原因就给取消了。此外,餐食没有味道,而且尽管我支付了全包套餐,我还是得支付餐费。这让我无法接受。

As a solution, and since your company did not respect the commitments it made to us, I expect a 50% refund from your company for all the charges that I had paid in advance. If I do not hear from in within the next seven days, I will file a formal complaint to the Consumer Rights Authority against your company with regards to false claims.

作为解决方案,由于贵公司没有尊重我们定好的合约,我希望能够从贵公司提前收取的金额中拿出百分之五十作为退款。如果我在未来七天内没有收到任何回复,我会向消费者权益权威发出正式的投诉文件来处理贵公司的虚假保证。

I hope to have a prompt action on my complaint and refund request.

对于我的抱怨信以及退款需求,我希望能够获得及时的处理。

Yours faithfully,

致敬

Joe Smith

另外,之前我们还学习过几篇与抱怨信相关主题的书信,可以一并巩固练习:

雅思G类书信写作范文 给超市写抱怨信

雅思G类小作文范文 对餐饮不满意的抱怨信投诉信

雅思G类小作文范文 雅思书信写作 抱怨电视机质量

给电脑维修店写信 抱怨服务质量

回复邻居抱怨噪音的信件

以上就是本期G类雅思写作的内容,希望能够帮助到更多正在备考的雅思烤鸭们,请随时关注老烤鸭官网和微信号上的最新备考消息。

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