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雅思G类小作文范文 对餐饮不满意的抱怨信投诉信 说道complain letter,中文的翻译可能会比较直接, […]

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雅思G类小作文范文 对餐饮不满意的抱怨信投诉信

说道complain letter,中文的翻译可能会比较直接,叫抱怨信,当然我们日常比较多见的是投诉信。这两种反应都可以接受,一般我们只想反应一个糟糕的事实,希望服务能够有所改善,并没有职责具体某个相关负责人或者部门,那么中文的“投诉”二字可能稍微过于严重。不过,在英文中,两种情况都可以使用complain一词。

You should spend about 20 minutes on this task.

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.

你带着你的家人去了一家附近的餐馆,你们对餐馆提供的食物感到很失望,想和餐馆的经理进行投诉/抱怨、

Write a letter to the manager of the restaurant. In your letter,  写一封信给餐馆经理,在信中包含

  • explain why you were at the restaurant  为什么你们当时在餐馆里
  • describe the problems   描述发生的问题
  • write about the action you want the manager to take 描述你想要经理采取的应对方案

Dear Sir or Madam,

尊敬的女生/先生

I am a regular diner at your restaurant on the Madison Avenue. I am writing to express my discontent with the meal that I and my family had at your restaurant last Thursday. I am hoping that you would take actions to improve your food quality and maintain your reputation.

我是在你们Madison分店餐厅的老顾客。书写此信想表达一些不满,这件事情发生在上周四我和我的家人在你们餐厅吃饭的时候。我希望你们能够采取措施来提高你们的食物质量,维护好你们的声誉。

Recently, I have been promoted to the Senior Internal Auditor in my office and to celebrate this event, I took my family out to one of your outlets on Madison Avenue. We ordered four servings of shrimp fried rice, but we were shocked to discover that the shrimp in our serving was undercooked and had a pungent odor. After complaining about it to the supervisor, this translation is from Laokaoya website, we were told that the restaurant had run out of shrimps – not a valid excuse for a distinguished restaurant like yours. You can understand my frustration when my family and I had to leave the restaurant empty stomach and disappointment.

最近,我被公司提拔为高级内部审计。为了庆祝这件事情,我带着我的家人去了你们在Madison大街上开的分店。我们当时点了四份炸虾饭,但是我们惊讶的发现这四份虾并没有弄熟,而且还有臭味。我们把这个事情反映给了管理人,结果被告知餐馆的虾仁数量不够了。对于你们这种很出名的餐馆而言,这并不是一个很合理的理由。我和我家人不得不饿着肚子失望地离开,你能感受到我无奈的心情。

My intention in writing this letter is to ask you to issue a show cause notice to the supervisor at your restaurant, and disseminate instructions to all your staff to hold a modicum of buffer stock for every item, just in case the restaurant runs out of that item and so that no customer experiences a humiliation.

写这封信的意图就是想请你们审查一下你们餐馆当时的管理员,告诉你们所有的员工,适当对每个菜品存一些货,以防万一餐馆的菜品断货了,也防止顾客因此遭罪。

Yours faithfully,

致敬

Muhammad Sameed

 

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