You should spend about 20 minutes on this task.
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready.
Write a letter to the shop to complain about it.
In your letter: 在你的信件中
- tell what has happened 告诉他们发生什么了
- how you feel about it 你的感受如何
- ask them to repair the radio very soon or supply you with a new radio 要求他们尽快修好并给你提供一个新的收音机
You should write at least 150 words.
You do NOT need to write any addresses. 你不需要写任何地址
Begin your letter as follows:
Dear Sir or Madam,
Two weeks ago I purchased a brand new Revo radio from your store on Baker Street. I was excited to have it but very disappointed to find that the product was poorly produced and unusable. Even after I returned it to your store last Monday to claim the warranty, I have not heard anything yet. I am hoping you will either repair or replace it.
In relation to the specifics of the order, I purchased this Revo Super Signal Deluxe AM/FM Radio from one of your Revo brand shops on August 17th using cash. This article is from Laokaoya website. The order number is 9542105 and I am attaching a copy of my receipt.
订单的详细情况而言，我是在八月十七日的时候在你们其中一个Revo分店用现金购买的Revo Super Signal Deluxe AM/FM 收音机。
The issue with the radio is that I am unable to tune in to any FM radio channel and the sound quality is poor. I’m sure this is a manufacturing flaw.
As a solution, and because I really like the model and functionality of this radio, I am hoping that you will agree to repair the issues or provide me with a fresh one. Otherwise, I would like a full refund and I will be contacting the Consumer Rights Bureau if I do not hear back from you in regards to this within a week.
Thank you for giving the matter your attention and I hope to hear your reply soon.